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{"id":7878,"date":"2024-02-16T11:33:46","date_gmt":"2024-02-16T10:33:46","guid":{"rendered":"https:\/\/www.greenhero.com\/?page_id=7878"},"modified":"2024-04-22T17:14:34","modified_gmt":"2024-04-22T15:14:34","slug":"el-info","status":"publish","type":"page","link":"https:\/\/www.greenhero.com\/el-info\/","title":{"rendered":"Konsumentinfo &#038; Avtalsvillkor"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7878\" class=\"elementor elementor-7878\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5429b15 e-flex e-con-boxed e-con e-parent\" data-id=\"5429b15\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93afcd7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"93afcd7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Konsumentinfo &amp;Avtalsvillkor<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d86ae20 e-flex e-con-boxed e-con e-parent\" data-id=\"2d86ae20\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ecc563b elementor-widget elementor-widget-heading\" data-id=\"1ecc563b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Konsumentr\u00e4tt<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1616d1b5 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"1616d1b5\" data-element_type=\"widget\" id=\"kosumentratt\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-1616d1b5\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"1616d1b5\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"konsumentens-rttigheter-enligt-ellagen\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-3701\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Konsumentens r\u00e4ttigheter enligt Ellagen<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-3701\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"konsumentens-rttigheter-enligt-ellagen\"><p>Nedan \u00e4r ett utdrag ur Ellagen (1997:857).<\/p><p>H\u00e4r (<a href=\"https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/ellag-1997857_sfs-1997-857\/#K11\">https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/ellag-1997857_sfs-1997-857\/#K11<\/a>) kan du l\u00e4sa lagtexten i sin helhet.<\/p><h3>Byte av elleverant\u00f6r<\/h3><p>9 kap. 11 \u00a7<br \/>En elleverant\u00f6r ska p\u00e5 ett icke-diskriminerande s\u00e4tt i fr\u00e5ga om kostnader, arbete och tids\u00e5tg\u00e5ng s\u00e4kerst\u00e4lla att en elanv\u00e4ndare kan byta elleverant\u00f6r inom tre veckor fr\u00e5n beg\u00e4ran om byte.<\/p><p>Ett byte av elleverant\u00f6r ska vara kostnadsfritt f\u00f6r konsumenter och sm\u00e5 f\u00f6retag. Lag (2023:238).<\/p><h3>Slutfaktura vid byte av elleverant\u00f6r<\/h3><p>9 kap.13 \u00a7<br \/>Vid byte av elleverant\u00f6r ska den fr\u00e5ntr\u00e4dande elleverant\u00f6ren se till att elanv\u00e4ndaren f\u00e5r en slutfaktura inom sex veckor fr\u00e5n den dag d\u00e5 elleveransen upph\u00f6rde. Lag (2023:238).<\/p><h3>Om elavtalets inneh\u00e5ll<\/h3><p>9 kap. 21 \u00a7<br \/>Ett avtal mellan en elleverant\u00f6r och en elanv\u00e4ndare om leverans av el i elanv\u00e4ndarens uttagspunkt ska inneh\u00e5lla uppgifter om<\/p><ol><li>elleverant\u00f6rens namn, adress, telefonnummer och webbplats;<\/li><li>n\u00e4r avtalet tr\u00e4ffas och vid vilken tidpunkt elleverant\u00f6ren planerar att p\u00e5b\u00f6rja leveranserna till elanv\u00e4ndaren;<\/li><li>den tid som avtalet l\u00f6per p\u00e5 eller om det l\u00f6per tills vidare;<\/li><li>vilka tj\u00e4nster som avtalet omfattar;<\/li><li>elleverant\u00f6rens \u00e5tagande gentemot elanv\u00e4ndaren;<\/li><li>villkoren f\u00f6r fakturering och betalning;<\/li><li>vad som g\u00e4ller i fr\u00e5ga om f\u00f6rl\u00e4ngning av ett avtal som l\u00f6per under en viss tid;<\/li><li>villkoren f\u00f6r upps\u00e4gning av avtalet och om avtalet kan s\u00e4gas upp avgiftsfritt;<\/li><li>hur ers\u00e4ttningen ber\u00e4knas vid upps\u00e4gning i f\u00f6rtid av ett avtal som l\u00f6per under viss tid;<\/li><li>villkoren f\u00f6r ers\u00e4ttning om elleverant\u00f6ren inte uppfyller sitt \u00e5tagande enligt avtalet;<\/li><li>var elanv\u00e4ndaren kan hitta information om elleverant\u00f6rens priser, \u00f6vriga tj\u00e4nster och villkor samt om konsumentr\u00e4ttigheter; och<\/li><li>hur tvistl\u00f6sning utanf\u00f6r domstol inleds.<\/li><\/ol><p>Elleverant\u00f6ren ska l\u00e4mna information om avtalsvillkoren till elanv\u00e4ndaren innan avtalet ing\u00e5s eller bekr\u00e4ftas, \u00e4ven i de fall avtalet ing\u00e5s genom en mellanhand.<\/p><p>Elleverant\u00f6ren ska tillhandah\u00e5lla elanv\u00e4ndaren en kortfattad och l\u00e4ttillg\u00e4nglig sammanfattning av de viktigaste avtalsvillkoren. Lag (2023:238).<\/p><h3>Information om \u00e4ndrade avtalsvillkor<\/h3><p>9 kap. 23 \u00a7<br \/>En elleverant\u00f6r som avser att \u00e4ndra villkoren f\u00f6r ett avtal som l\u00f6per tills vidare ska i ett s\u00e4rskilt meddelande underr\u00e4tta elanv\u00e4ndaren om \u00e4ndringen och om elanv\u00e4ndarens r\u00e4tt att s\u00e4ga upp avtalet. Om villkors\u00e4ndringen g\u00e4ller priset f\u00f6r leverans av el, ska \u00e4ven sk\u00e4len och villkoren f\u00f6r \u00e4ndringen redovisas i meddelandet.<\/p><p>Elleverant\u00f6ren ska underr\u00e4tta elanv\u00e4ndaren senast tv\u00e5 veckor innan de nya villkoren b\u00f6rjar till\u00e4mpas. Om elanv\u00e4ndaren \u00e4r konsument ska elleverant\u00f6ren underr\u00e4tta elanv\u00e4ndaren senast tv\u00e5 m\u00e5nader innan de nya villkoren b\u00f6rjar till\u00e4mpas. Lag (2023:238).<\/p><h3>Betalningss\u00e4tt<\/h3><p>9 kap. 29 \u00a7<br \/>Elleverant\u00f6rer ska erbjuda flera betalningss\u00e4tt vid fakturering och f\u00e5r inte missgynna en elanv\u00e4ndare p\u00e5 grund av det betalningss\u00e4tt som denne har valt.<\/p><p>De avgifter som tas ut f\u00f6r ett visst betalningss\u00e4tt eller f\u00f6r ett system f\u00f6r f\u00f6rskottsbetalning f\u00e5r inte \u00f6verstiga betalningsmottagarens kostnader f\u00f6r anv\u00e4ndningen av betalningss\u00e4ttet eller systemet. Lag (2023:238).<\/p><h3>Avbrytande av \u00f6verf\u00f6ring av el p\u00e5 grund av konsumentens avtalsbrott<\/h3><p>11 kap. 2 \u00a7<br \/>\u00d6verf\u00f6ring av el till en konsument f\u00e5r avbrytas, om<\/p><ol><li>konsumenten har \u00e5sidosatt sina skyldigheter enligt avtalet med n\u00e4tf\u00f6retaget eller elleverant\u00f6ren om \u00f6verf\u00f6ring eller leverans av el;<\/li><li>det r\u00f6r sig om ett v\u00e4sentligt avtalsbrott;<\/li><li>konsumenten har uppmanats att inom en viss sk\u00e4lig tid vidta r\u00e4ttelse och, om det inte r\u00f6r sig om utebliven betalning, tillsammans med uppmaningen informerats om att \u00f6verf\u00f6ringen annars kan komma att avbrytas;<\/li><li>den tid som avses i punkt 3 har l\u00f6pt ut;<\/li><li>r\u00e4ttelse inte har skett, och<\/li><li>omst\u00e4ndigheterna \u00e4r s\u00e5dana att det saknas anledning att befara att ett avbrott skulle medf\u00f6ra en personskada som inte \u00e4r obetydlig eller en omfattande sakskada.<\/li><\/ol><p>Om konsumenten har handlat otillb\u00f6rligt, f\u00e5r \u00f6verf\u00f6ringen avbrytas trots att omst\u00e4ndigheterna inte \u00e4r s\u00e5dana som anges i f\u00f6rsta stycket 6.Lag (2023:238).<\/p><p>11 kap. 3 \u00a7<br \/>Vid utebliven betalning f\u00e5r \u00f6verf\u00f6ringen av el till en konsument avbrytas endast om<\/p><ol><li>betalningen avser \u00f6verf\u00f6ring eller leverans av el;<\/li><li>f\u00f6ruts\u00e4ttningarna f\u00f6r avbrytande enligt 2 \u00a7 \u00e4r uppfyllda och konsumenten i god tid har informerats om vilka alternativ som finns f\u00f6r att undvika att \u00f6verf\u00f6ringen avbryts;<\/li><li>konsumenten efter att den tid f\u00f6r r\u00e4ttelse som avses i 2 \u00a7 f\u00f6rsta stycket 3 l\u00f6pt ut har uppmanats att betala inom tre veckor fr\u00e5n det att konsumenten har delgetts uppmaningen tillsammans med information om att \u00f6verf\u00f6ringen annars kan avbrytas;<\/li><li>ett meddelande om den uteblivna betalningen samtidigt med uppmaningen enligt 3 har l\u00e4mnats till socialn\u00e4mnden i den kommun d\u00e4r konsumenten f\u00e5r elen \u00f6verf\u00f6rd;<\/li><li>de tre veckorna som avses i 3 har l\u00f6pt ut;<\/li><li>socialn\u00e4mnden inte inom de tre veckorna skriftligen har meddelat den som l\u00e4mnade meddelandet enligt 4 att n\u00e4mnden tar p\u00e5 sig betalningsansvaret f\u00f6r skulden;<\/li><li>betalningen inte har skett; och<\/li><li>fordringen inte \u00e4r tvistig. Lag (2023:238).<\/li><\/ol><h3>Om skadest\u00e5nd vid avbruten \u00f6verf\u00f6ring av el<\/h3><p>11 kap. 6 \u00a7<br \/>Om \u00f6verf\u00f6ringen av el avbryts med h\u00e4nvisning till konsumentens avtalsbrott utan att f\u00f6ruts\u00e4ttningarna i 2 eller 3 \u00a7 \u00e4r uppfyllda har konsumenten r\u00e4tt till ers\u00e4ttning f\u00f6r skada som har orsakats av n\u00e4tf\u00f6retaget.<\/p><p>Om \u00f6verf\u00f6ringen av el har avbrutits p\u00e5 beg\u00e4ran av elleverant\u00f6ren, ska i st\u00e4llet denne ers\u00e4tta konsumenten f\u00f6r den uppkomna skadan. Lag (2023:238).<\/p><p>11 kap. 9 \u00a7<br \/>Skadest\u00e5nd enligt 6-8 \u00a7\u00a7 omfattar ers\u00e4ttning f\u00f6r utgifter och inkomstbortfall samt f\u00f6r annan f\u00f6rlust p\u00e5 grund av avbrottet. Lag (2023:238).<\/p><p>11 kap. 10 \u00a7<br \/>Konsumenten ska underr\u00e4tta motparten om anspr\u00e5k p\u00e5 ers\u00e4ttning enligt 6-8 \u00a7\u00a7 inom tv\u00e5 \u00e5r fr\u00e5n det att skadan intr\u00e4ffade. Om konsumenten inte g\u00f6r det, g\u00e5r r\u00e4tten till ers\u00e4ttning f\u00f6r den uppkomna skadan f\u00f6rlorad. Lag (2023:238).<\/p><h3>Skada som orsakas av el<\/h3><p>11 kap. 11 \u00a7<br \/>Best\u00e4mmelser om ansvar f\u00f6r skada som orsakas av el finns i els\u00e4kerhetslagen (2016:732). Lag (2023:238).<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vad-r-ett-distansavtal\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-3702\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad \u00e4r ett distansavtal?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-3702\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"vad-r-ett-distansavtal\"><p>Ett distansavtal \u00e4r ett avtal som ing\u00e5s mellan tv\u00e5 parter p\u00e5 distans, utan att de m\u00f6ts fysiskt. N\u00e4r du k\u00f6per el fr\u00e5n ett elhandelsf\u00f6retag p\u00e5 n\u00e4tet, telefon eller utanf\u00f6r aff\u00e4rslokal s\u00e5 \u00e4r det ett exempel p\u00e5 ett distansavtal.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vilka-rttigheter-har-jag-som-kund-vid-ett-distansavtal\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-3703\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vilka r\u00e4ttigheter har jag som kund vid ett distansavtal?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-3703\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"vilka-rttigheter-har-jag-som-kund-vid-ett-distansavtal\"><p>Som kund har du r\u00e4tt att f\u00e5 tydlig information om villkor och priser f\u00f6r ditt avtal, och du ska f\u00e5 denna information innan du ing\u00e5r avtalet. Du har ocks\u00e5 r\u00e4tt att \u00e5ngra ditt k\u00f6p inom 14 dagar fr\u00e5n det att du mottog information om dina r\u00e4ttigheter som konsument.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vad-ska-jag-gra-om-jag-vill-ngra-mitt-kp-av-el-p-distans\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-3704\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad ska jag g\u00f6ra om jag vill \u00e5ngra mitt k\u00f6p av el p\u00e5 distans?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-3704\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"vad-ska-jag-gra-om-jag-vill-ngra-mitt-kp-av-el-p-distans\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1693\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-1693\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2663\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-2663\"><p>Om du vill \u00e5ngra ditt k\u00f6p av el p\u00e5 distans s\u00e5 ska du meddela detta till Green Hero inom 14 dagar fr\u00e5n det att du mottog information om dina r\u00e4ttigheter som konsument, det vill s\u00e4ga din avtalskopia. Annars kontakta kundtj\u00e4nst inom 14 dagar fr\u00e5n det att du best\u00e4llt v\u00e5ran tj\u00e4nst.<\/p><\/div><\/div><\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"kan-jag-bli-avstngd-frn-elen-om-jag-inte-betalar-mina-rkningar\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-3705\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Kan jag bli avst\u00e4ngd fr\u00e5n elen om jag inte betalar mina r\u00e4kningar?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-3705\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"kan-jag-bli-avstngd-frn-elen-om-jag-inte-betalar-mina-rkningar\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1694\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-1694\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2664\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-2664\"><p>El \u00e4r en n\u00f6dv\u00e4ndig daglig nyttighet f\u00f6r dig som konsument. Vi som Elbolag kan endast st\u00e4nga av din el om du i v\u00e4sentlig grad har brutit mot ditt elavtal. S\u00e5dant v\u00e4sentligt avtalsbrott \u00e4r till exempel att du har f\u00f6rsummat att betala dina elfakturor under en l\u00e4ngre tid. Detta \u00e4r en process som tar tid och Green Hero kommer alltid att meddela dig innan det sker. Du kan l\u00e4sa mer om detta p\u00e5 <a href=\"https:\/\/www.hallakonsument.se\/varor-och-tjanster\/elrakning-och-avstangning-av-el\/\">https:\/\/www.hallakonsument.se\/varor-och-tjanster\/elrakning-och-avstangning-av-el\/<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vart-hittar-jag-mer-information-om-min-konsumentrtt\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-3706\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vart hittar jag mer information om min konsumentr\u00e4tt?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-3706\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"vart-hittar-jag-mer-information-om-min-konsumentrtt\"><p>Du \u00e4r alltid v\u00e4lkommen att kontakta kundtj\u00e4nst ifall du har fr\u00e5gor g\u00e4llande din konsumentr\u00e4tt. Du kan ocks\u00e5 l\u00e4sa mer p\u00e5 &#8221;<a href=\"https:\/\/www.greenhero.com\/elavtal-2\/\">V\u00e5ra Elavtal<\/a>&#8221;.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28c284f3 e-flex e-con-boxed e-con e-parent\" data-id=\"28c284f3\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49cde67d elementor-widget elementor-widget-heading\" data-id=\"49cde67d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klagom\u00e5lshantering<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e004fb4 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"3e004fb4\" data-element_type=\"widget\" id=\"klagomal\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-3e004fb4\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"3e004fb4\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"om-du-inte-r-njd\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1041\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Om du inte \u00e4r n\u00f6jd<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-1041\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"om-du-inte-r-njd\"><h4>1) Kontakta kundservice<\/h4><p>Vi str\u00e4var alltid efter att bli b\u00e4ttre. \u00c4r du inte n\u00f6jd med oss ska du i f\u00f6rsta hand kontakta v\u00e5r kundservice. Ring oss p\u00e5 telefon 010-3002300, vi har \u00f6ppet vardagar 08:00-16:00.<\/p><h4>2) Extern r\u00e5dgivning och tvistel\u00f6sning<\/h4><p>Om du inte \u00e4r n\u00f6jd med svaret fr\u00e5n v\u00e5r Kundservice har du m\u00f6jlighet att ta ditt \u00e4rende vidare f\u00f6r att f\u00e5 opartisk r\u00e5dgivning eller f\u00e5 \u00e4rendet pr\u00f6vat.<\/p><h5>Din kommunala konsumentv\u00e4gledare<\/h5><p>Kommunala konsumentv\u00e4gledare erbjuder gratis r\u00e5dgivning och finns i de flesta kommuner. Kontakta din kommun f\u00f6r ytterligare information och kontaktuppgifter.<\/p><h5>Konsumentverket<\/h5><p>Via Konsumentverkets upplysningstj\u00e4nst \u201dHall\u00e5 Konsument\u201d kan du f\u00e5 konsumentinformation och personlig v\u00e4gledning.<\/p><p><a href=\"https:\/\/www.hallakonsument.se\/\">https:\/\/www.hallakonsument.se\/<\/a><\/p><h5>Energimarknadsinspektionen (EI)<\/h5><p>EI \u00e4r tillsynsmyndigheten f\u00f6r elmarknaden som bedriver tillsyn \u00f6ver energimarknaderna f\u00f6r el, naturgas och fj\u00e4rrv\u00e4rme. H\u00e4r kan du ocks\u00e5 f\u00e5 information och v\u00e4gledning.<\/p><p><a href=\"https:\/\/www.ei.se\/konsument\/\">https:\/\/www.ei.se\/konsument\/<\/a><\/p><h5>Allm\u00e4nna reklamationsn\u00e4mnden (ARN)<\/h5><p>ARN \u00e4r en statlig myndighet som pr\u00f6var tvister mellan n\u00e4ringsidkare och konsument. Hit kan du v\u00e4nda dig f\u00f6r att f\u00e5 ditt \u00e4rende pr\u00f6vat. Ett beslut fr\u00e5n ARN \u00e4r en rekommendation om hur tvisten ska l\u00f6sas.<\/p><p><a href=\"https:\/\/www.arn.se\/\">https:\/\/www.arn.se\/<\/a><\/p><p>Du kan \u00e4ven kontakta dom p\u00e5 Telefonnummer till ARN: 08-508 860 00<\/p><p>\u00a0<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"klagomlshantering\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1042\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Klagom\u00e5lshantering<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-1042\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"klagomlshantering\"><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27df7c6f e-flex e-con-boxed e-con e-parent\" data-id=\"27df7c6f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a9e941 elementor-widget elementor-widget-heading\" data-id=\"8a9e941\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">V\u00e5r Integritetspolicy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22c8d6f9 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"22c8d6f9\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-22c8d6f9\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"22c8d6f9\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"hur-hanteras-mina-personuppgifter\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-5831\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Hur hanteras mina personuppgifter?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-5831\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"hur-hanteras-mina-personuppgifter\"><p>Dina personuppgifter hanteras enligt dataskyddsf\u00f6rordningen GDPR.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cf4c40f e-flex e-con-boxed e-con e-parent\" data-id=\"3cf4c40f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c3ac0aa elementor-widget elementor-widget-heading\" data-id=\"5c3ac0aa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Extern r\u00e5dgivning och tvistl\u00f6sning<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e98b5f7 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"1e98b5f7\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-1e98b5f7\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"1e98b5f7\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"kan-jag-f-rdgivning-och-hjlp-med-tvistlsning\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-5131\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Kan jag f\u00e5 r\u00e5dgivning och hj\u00e4lp med tvistl\u00f6sning?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-5131\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"kan-jag-f-rdgivning-och-hjlp-med-tvistlsning\"><p>Om du beh\u00f6ver r\u00e5dgivning eller hj\u00e4lp med att l\u00f6sa en tvist finns det flera resurser tillg\u00e4ngliga f\u00f6r dig. Vi rekommenderar att du tar kontakt med en kommunal konsumentv\u00e4gledare som kan ge dig oberoende r\u00e5d och v\u00e4gledning i fr\u00e5gor som r\u00f6r elmarknaden och avtal. Du hittar mer information om dessa instanser h\u00e4r<\/p><p><a href=\"https:\/\/www.hallakonsument.se\/om-oss\/kommunal-konsumentvagledning-kvl\">https:\/\/www.hallakonsument.se\/om-oss\/kommunal-konsumentvagledning-kvl<\/a><\/p><p>Energimarknadsinspektionen \u00e4r en tillsynsmyndighet som du kan kontakta om du har synpunkter eller klagom\u00e5l g\u00e4llande till exempel eln\u00e4tstariffer eller leveranskvalitet i eln\u00e4tet.<\/p><p><a href=\"https:\/\/ei.se\/\">https:\/\/ei.se\/<\/a><\/p><p>Allm\u00e4nna reklamationsn\u00e4mnden \u00e4r en statlig myndighet som pr\u00f6var tvister mellan n\u00e4ringsidkare och konsument.<\/p><p><a href=\"https:\/\/www.arn.se\/\">https:\/\/www.arn.se\/<\/a><\/p><p>Du kan ocks\u00e5 l\u00e5ta pr\u00f6va en eventuell tvist i allm\u00e4n domstol (tingsr\u00e4tt). Du b\u00f6r dock f\u00f6rst ta kontakt med ett ombud, till exempel en advokat, som kan bed\u00f6ma ditt \u00e4rende<\/p><p><a href=\"https:\/\/www.domstol.se\/\">https:\/\/www.domstol.se\/<\/a><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"oberoende-tvistlsning\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-5132\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Oberoende tvistl\u00f6sning<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-5132\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"oberoende-tvistlsning\"><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a0a5691 e-flex e-con-boxed e-con e-parent\" data-id=\"6a0a5691\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae98458 elementor-widget elementor-widget-heading\" data-id=\"7ae98458\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Betalning<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fdb5564 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"1fdb5564\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-1fdb5564\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"1fdb5564\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"vilka-olika-betalstt-har-green-hero\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-5341\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vilka olika betals\u00e4tt har Green Hero?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-5341\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"vilka-olika-betalstt-har-green-hero\"><p>Du kan betala f\u00f6r din el via autogiro, e-faktura eller pappersfaktura. Du v\u00e4ljer sj\u00e4lv vilket alternativ som passar dig b\u00e4st. Vi rekommenderar alltid de milj\u00f6v\u00e4nliga alternativen.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"hur-skaffar-jag-autogiro-eller-e-faktura\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-5342\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Hur skaffar jag autogiro eller E-faktura?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-5342\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"hur-skaffar-jag-autogiro-eller-e-faktura\"><div>Ifall du vill ans\u00f6ka om autogiro kan du antingen g\u00f6ra det h\u00e4r:<\/div><div>\u00a0<\/div><div><u><a href=\"https:\/\/mypage.nordfincapital.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/mypage.nordfincapital.com\/<\/a><\/u>\u00a0genom att logga in och trycka p\u00e5 registrera autogiro<\/div><div>\u00a0<\/div><p>Eller genom att ans\u00f6ka via din internetbank,<\/p><p>R\u00e4tt mottagare \u00e4r: Nordfin Capital III AB<\/p><p>BG: 5599-0402<\/p><p>E-faktura g\u00e5r endast att ans\u00f6ka via din internetbank<\/p><p>R\u00e4tt mottagare \u00e4r: Nordfin Capital III AB<\/p><p>BG:5599-0402<\/p><p>Betalarnummer = personnummer.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"jag-har-inte-rd-att-betala-min-faktura-hur-gr-jag-till-vga\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-5343\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Jag har inte r\u00e5d att betala min faktura hur g\u00e5r jag till v\u00e4ga?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-5343\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"jag-har-inte-rd-att-betala-min-faktura-hur-gr-jag-till-vga\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1693\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-1693\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2663\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-2663\"><p>I detta fall rekommenderar vi att du kontaktar kundtj\u00e4nst och ber\u00e4ttar detta, s\u00e5 att vi tillsammans kan hitta en l\u00f6sning som fungerar.<\/p><\/div><\/div><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-title-2664\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2664\" aria-expanded=\"false\">\u00a0<\/div><\/div><\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vad-hnder-om-jag-inte-betalar-min-faktura\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-5344\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad h\u00e4nder om jag inte betalar min faktura?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-5344\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"vad-hnder-om-jag-inte-betalar-min-faktura\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1694\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-1694\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2664\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-2664\"><p>Skulle du missa en betalning s\u00e5 kommer vi att skicka ut en p\u00e5minnelse efter f\u00f6rfallodatum. Om fakturan f\u00f6rblir obetald efter p\u00e5minnelse s\u00e5 kommer ett inkassokrav skickas ut. Vi rekommenderar alltid att man betalar sina fakturor i tid f\u00f6r att slippa on\u00f6diga p\u00e5minnelse och inkassoavgifter. Tveka inte p\u00e5 att h\u00f6ra av dig till kundtj\u00e4nst om du har fr\u00e5gor eller funderingar.<\/p><\/div><\/div><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-title-2665\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2665\" aria-expanded=\"false\">\u00a0<\/div><\/div><\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"hur-ofta-fr-jag-min-faktura\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-5345\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Hur ofta f\u00e5r jag min faktura?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-5345\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"hur-ofta-fr-jag-min-faktura\"><p>Fakturan skickas en g\u00e5ng i m\u00e5naden och elr\u00e4kning faktureras alltid i efterskott. Din f\u00f6rsta faktura fr\u00e5n oss kommer d\u00e4rf\u00f6r m\u00e5naden efter vi p\u00e5b\u00f6rjat din leverans.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2826377e e-flex e-con-boxed e-con e-parent\" data-id=\"2826377e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-316ab650 elementor-widget elementor-widget-heading\" data-id=\"316ab650\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Elavtal<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52663a87 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"52663a87\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-52663a87\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"52663a87\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"vilka-elavtal-erbjuder-green-hero\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1381\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vilka elavtal erbjuder Green Hero?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-1381\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"vilka-elavtal-erbjuder-green-hero\"><p>Du kan hitta och l\u00e4sa mer om de olika alternativen p\u00e5 <a href=\"https:\/\/www.greenhero.com\/elavtal-2\/\">&#8221;V\u00e5ra Elavtal&#8221;<\/a><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vilken-typ-av-el-kan-jag-kpa-frn-er\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1382\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vilken typ av el kan jag k\u00f6pa fr\u00e5n er?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-1382\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"vilken-typ-av-el-kan-jag-kpa-frn-er\"><p>Vi s\u00e4ljer enbart 100% f\u00f6rnybar el, men du kan v\u00e4lja mellan olika pris modeller.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"hur-byter-jag-till-er-som-elhandlare\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1383\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Hur byter jag till er som elhandlare?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-1383\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"hur-byter-jag-till-er-som-elhandlare\"><p>Det \u00e4r enkelt att byta till oss som elhandlare. Du kan g\u00f6ra det genom att anv\u00e4nda v\u00e5rt online-formul\u00e4r eller genom att ringa till v\u00e5r kundtj\u00e4nst.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"hur-lng-tid-tar-det-att-byta-elhandlare\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1384\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Hur l\u00e5ng tid tar det att byta elhandlare?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-1384\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"hur-lng-tid-tar-det-att-byta-elhandlare\"><p>Bytet tar vanligtvis mellan 1-2 veckor. Under denna tid kommer vi att hantera alla praktiska detaljer f\u00f6r bytet, inklusive avslutning av ditt gamla avtal.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vad-r-skillnaden-mellan-tim-rrligt-eller-frvaltat-elpris\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1385\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad \u00e4r skillnaden mellan tim, r\u00f6rligt eller f\u00f6rvaltat elpris?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-1385\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"vad-r-skillnaden-mellan-tim-rrligt-eller-frvaltat-elpris\"><p>Ett timpris inneb\u00e4r att du betalar f\u00f6r elen den timmen du anv\u00e4nder den, medan ett r\u00f6rligt elpris kan variera beroende p\u00e5 marknadens pris p\u00e5 el. R\u00f6rliga elpris har historiskt varit billigare \u00e4n fasta elpris.<br \/>F\u00f6rvaltade elavtal \u00e4r en ny typ av avtal med l\u00e4ngre bindningstid, ofta mellan 1-3 \u00e5r, som ger dig som kund en b\u00e4ttre stabilitet i dina elkostnader. De \u00e4r ocks\u00e5 en f\u00f6rdel f\u00f6r kunder som inte vill ta p\u00e5 sig risken att priss\u00e4ttningen p\u00e5 elmarknaden kan fluktuera f\u00f6r mycket under avtalsperioden. I en r\u00f6rig elmarknad kan f\u00f6rvaltat elavtal vara en trygghet f\u00f6r m\u00e5nga.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41ba3f8c e-flex e-con-boxed e-con e-parent\" data-id=\"41ba3f8c\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55830de3 elementor-widget elementor-widget-heading\" data-id=\"55830de3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Elmarknadsfr\u00e5gor<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19cab62 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"19cab62\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-19cab62\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"19cab62\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"vad-r-elmarknaden\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2701\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad \u00e4r elmarknaden?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-2701\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"vad-r-elmarknaden\"><p>Elmarknaden \u00e4r en marknad d\u00e4r producenter, n\u00e4tbolag och elhandelsf\u00f6retag k\u00f6per och s\u00e4ljer el. Den svenska elmarknaden regleras av den svenska energimarknadsmyndigheten (Energimarknadsinspektionen) och kallas f\u00f6r Nord Pool.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vad-r-skillnaden-mellan-en-elproducent-och-ett-elhandelsfretag\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2702\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad \u00e4r skillnaden mellan en elproducent och ett elhandelsf\u00f6retag?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-2702\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"vad-r-skillnaden-mellan-en-elproducent-och-ett-elhandelsfretag\"><p>En elproducent \u00e4r ett f\u00f6retag som producerar el fr\u00e5n en kraftk\u00e4lla som vattenkraft, vindkraft eller k\u00e4rnkraft. Ett elhandelsf\u00f6retag \u00e4r ett f\u00f6retag som k\u00f6per och s\u00e4ljer el p\u00e5 marknaden till konsumenter och f\u00f6retag.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vilka-faktorer-pverkar-elpriset\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2703\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vilka faktorer p\u00e5verkar elpriset?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-2703\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"vilka-faktorer-pverkar-elpriset\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1693\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-1693\"><p>Elpriset p\u00e5verkas av flera faktorer, inklusive produktion av el, utbud och efterfr\u00e5gan, v\u00e4derf\u00f6rh\u00e5llanden och tillg\u00e5ng till energik\u00e4llor.<\/p><\/div><\/div><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-title-1694\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1694\" aria-expanded=\"false\">\u00a0<\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"kan-jag-vlja-mitt-elntsbolag\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2704\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Kan jag v\u00e4lja mitt eln\u00e4tsbolag?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-2704\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"kan-jag-vlja-mitt-elntsbolag\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1694\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-1694\"><p>Nej, du kan inte v\u00e4lja ditt eln\u00e4tsbolag. Detta \u00e4r reglerat av lagen om elmarknad och inneb\u00e4r att det eln\u00e4tsbolag som \u00e4r verksamt i ditt geografiska omr\u00e5de ansvarar f\u00f6r att \u00f6verf\u00f6ra el till din fastighet.<\/p><\/div><\/div><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-title-1695\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1695\" aria-expanded=\"false\">\u00a0<\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vad-innebr-ppen-konkurrens-p-elmarknaden\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2705\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad inneb\u00e4r \"\u00f6ppen konkurrens\" p\u00e5 elmarknaden?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-2705\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"vad-innebr-ppen-konkurrens-p-elmarknaden\"><p>\u00d6ppen konkurrens inneb\u00e4r att flera olika elhandelsf\u00f6retag har m\u00f6jlighet att s\u00e4lja el p\u00e5 marknaden, och konsumenterna har frihet att v\u00e4lja vilket f\u00f6retag de vill k\u00f6pa el fr\u00e5n. Detta ger konsumenterna st\u00f6rre valfrihet och kan ofta leda till l\u00e4gre priser.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5576b9e2 e-flex e-con-boxed e-con e-parent\" data-id=\"5576b9e2\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6533459 elementor-widget elementor-widget-heading\" data-id=\"6533459\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Milj\u00f6 &amp; H\u00e5llbarhet<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39a3820c elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"39a3820c\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-39a3820c\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"39a3820c\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"vad-gr-green-hero-fr-att-minska-sin-miljpverkan\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-9671\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad g\u00f6r Green Hero f\u00f6r att minska sin milj\u00f6p\u00e5verkan?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-9671\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"vad-gr-green-hero-fr-att-minska-sin-miljpverkan\"><p>Green Hero str\u00e4var efter att minska sin milj\u00f6p\u00e5verkan genom att erbjuda el till sina kunder som genereras fr\u00e5n f\u00f6rnybara energik\u00e4llor, s\u00e5som vind- och solenergi.<\/p><p>Vi arbetar ocks\u00e5 aktivt f\u00f6r att minska v\u00e5r egen energif\u00f6rbrukning genom att anv\u00e4nda energieffektiva teknologier och uppmuntra v\u00e5ra anst\u00e4llda att vara energimedvetna.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vilken-typ-av-el-kan-jag-kpa-frn-er\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-9672\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vilken typ av el kan jag k\u00f6pa fr\u00e5n er?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-9672\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"vilken-typ-av-el-kan-jag-kpa-frn-er\"><div>Vi har 100% f\u00f6rnybar el,<\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"hur-kan-jag-som-kund-bidra-till-att-minska-min-egen-miljpverkan\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9673\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Hur kan jag som kund bidra till att minska min egen milj\u00f6p\u00e5verkan?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-9673\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"hur-kan-jag-som-kund-bidra-till-att-minska-min-egen-miljpverkan\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1693\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-1693\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2663\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-2663\"><p>Du som kund kan bidra till att minska din egen milj\u00f6p\u00e5verkan genom att minska din energif\u00f6rbrukning. Detta kan du g\u00f6ra genom att anv\u00e4nda energieffektiva apparater, belysning och genom att vara medveten om din energif\u00f6rbrukning i din vardag. Genom att v\u00e4lja el fr\u00e5n f\u00f6rnybara energik\u00e4llor bidrar du ocks\u00e5 till att minska klimatf\u00f6r\u00e4ndringar.<\/p><\/div><\/div><\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"vad-r-skillnaden-mellan-traditionell-fossilbaserad-el-och-el-frn-frnybara-energikllor\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-9674\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Vad \u00e4r skillnaden mellan traditionell fossilbaserad el och el fr\u00e5n f\u00f6rnybara energik\u00e4llor?<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-9674\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"vad-r-skillnaden-mellan-traditionell-fossilbaserad-el-och-el-frn-frnybara-energikllor\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-1694\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-1694\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2664\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-2664\"><p>Traditionell fossilbaserad el genereras fr\u00e5n icke-f\u00f6rnybara energik\u00e4llor s\u00e5som olja, kol och gas. Produktionen av denna typ av el bidrar till utsl\u00e4pp av v\u00e4xthusgaser och andra milj\u00f6problem. El fr\u00e5n f\u00f6rnybara energik\u00e4llor genereras fr\u00e5n energik\u00e4llor som kan f\u00f6rnyas, s\u00e5som vind och sol, och har en l\u00e4gre milj\u00f6p\u00e5verkan. Genom att v\u00e4lja el fr\u00e5n f\u00f6rnybara energik\u00e4llor kan du bidra till att minska klimatf\u00f6r\u00e4ndringar och andra milj\u00f6problem.<\/p><\/div><\/div><\/div><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"ursprungsmrkning\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-9675\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Ursprungsm\u00e4rkning<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-9675\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"ursprungsmrkning\"><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"miljpverkan\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9676\"><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><h6 class=\"eael-accordion-tab-title\">Milj\u00f6p\u00e5verkan<\/h6><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><\/div><div id=\"elementor-tab-content-9676\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"miljpverkan\"><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Konsumentinfo &amp;Avtalsvillkor Konsumentr\u00e4tt Konsumentens r\u00e4ttigheter enligt Ellagen Nedan \u00e4r ett utdrag ur Ellagen (1997:857). H\u00e4r (https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/ellag-1997857_sfs-1997-857\/#K11) kan du l\u00e4sa lagtexten i sin helhet. Byte av elleverant\u00f6r 9 kap. 11 \u00a7En elleverant\u00f6r ska p\u00e5 ett icke-diskriminerande s\u00e4tt i fr\u00e5ga om kostnader, arbete och tids\u00e5tg\u00e5ng s\u00e4kerst\u00e4lla att en elanv\u00e4ndare kan byta elleverant\u00f6r inom tre veckor fr\u00e5n beg\u00e4ran [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_oct_exclude_from_cache":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Konsumentinfo &amp; Avtalsvillkor -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greenhero.com\/el-info\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Konsumentinfo &amp; Avtalsvillkor -\" \/>\n<meta property=\"og:description\" content=\"Konsumentinfo &amp;Avtalsvillkor Konsumentr\u00e4tt Konsumentens r\u00e4ttigheter enligt Ellagen Nedan \u00e4r ett utdrag ur Ellagen (1997:857). H\u00e4r (https:\/\/www.riksdagen.se\/sv\/dokument-och-lagar\/dokument\/svensk-forfattningssamling\/ellag-1997857_sfs-1997-857\/#K11) kan du l\u00e4sa lagtexten i sin helhet. 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