Compatibility depends on how Green Balance can communicate with the system. Therefore, make sure your inverter is supported before installation.
Contact Green Hero or your installer for an up-to-date compatibility check.
In order for us to control your resources, Green Hero needs to have an agreement with the balance responsible party (BRP).
Therefore, it is easier to choose Green Hero's electricity contract when using Green Balance.
To get started with Green Balance, contact a local installer or Green Hero.
If the installer is not already a Green Hero partner, they can apply to become one.
Once your facility is activated, you will be paid at the end of the month, 60 days from the winning bid.
Once you have installed a Green Balance module, your installer will notify us that your installation has been connected. Your installation will then be pre-qualified with a new group and may take up to 12 weeks before you can make your first bid.
The battery's state of charge may vary depending on the active service, control strategy and operating mode. If the battery remains at around 50% and you want to confirm that this is correct for your system, contact support@greenhero.com.
To receive your allowance, certain requirements must be met:
The Green Balance module must be properly installed by one of our installer partners.
You must have an active electricity trading contract where Bixia is your BRP.
Once these parameters are in place, you will automatically be contacted by our support department who will ask for your bank details.
At the end of the month, 60 days after the first winning bid, payment is made for your facility.
NOTE! We never ask for bank details beyond the payment of Green Balance and it will always come from support@greenhero.com.
Contact the installer of your solar or battery system first. The behaviour of the inverter and battery may depend on several factors unrelated to Green Balance. The installer can troubleshoot the system and, if necessary, escalate the case to Green Hero.
Battery storage systems can contribute both to solving local grid challenges, such as grid bottlenecks, and to addressing larger system issues such as frequency deviations. Thanks to their fast reaction times, batteries are particularly well suited for frequency regulation, where they can be activated significantly faster than traditional power plants. The short delay between control signal and power output makes battery storage an effective tool for these types of services.
Payments for ancillary services are based on the allocated capacity (MW) and the hourly market price for the respective service, e.g. FCR-D up/down. Compensation is calculated per hour and summed up on a monthly basis.
Your compensation varies depending on the market demand when we place your bids and how much power you have to bid with.
All batteries participating in support services via Green Hero operate on Svenska Kraftnät's market. The compensation is based on the available power (kW) - i.e. how much power your battery is ready to deliver. The higher the available power, the higher the compensation, according to a linear model.
Svenska Kraftnät pays for this availability, and the compensation is divided between Green Hero, our partners and you as a battery owner. All parties receive a predetermined share, and as a customer you receive the largest share of the compensation.
The electricity imported into your battery is paid for as usual by the property owner and counts as purchased electricity.
About support services
The chip in the Green Balance module is made in Sweden and all data is stored in a server in Sweden.
Green Balance is developed, designed and manufactured in Sweden.
Green Balance is integrated with the Green Hero energy app.
Read more about our Timeline on when all features are launched on the app.
The Green Balance module is installed on a DIN Rail in your property and connected by cable to the Grid Owner's meter cabinet and inverter.
Green Balance is designed to work with the following services:
- FCR-D Up & Down
- FCR-N
- mFRR
- Arbitrage
- Peak power generation
- Local flexi services
- Intelligent electric vehicle charging
- Intelligent heating
The surplus of your solar electricity will still be available for sale. With Green Balance, we make sure to use your energy in markets that are more profitable than making regular exports.
The functionality is there but the service is not launched yet.
See timeline
Yes, we control your entire battery. This is because we need to know in advance how much power and capacity will be available. Therefore, we need to have full control of the battery.
By default, no.
But all our customers who have our electricity contract have the opportunity to bind the Green Balance service for 36 months and get a SEK 20/month discount on their monthly service.
In other words, cheaper electricity contracts & free Green Balance service.
No. Green Balance can be used without solar panels. However, generating your own electricity can provide more opportunities to optimize how energy is used.
Yes. Green Balance can be used by both businesses and consumers, provided that the system meets the technical and contractual requirements.
Green Balance continuously analyses the system's conditions and selects the control strategy based on which services are available and most relevant at any given time.
There is no longer a national requirement for all electricity network operators to introduce demand-based charges by 2027. Network operators may still use demand-based charges in their pricing models, so the rules that apply depend on your network operator and network agreement.
Green Balance can help reduce power peaks when peak demand affects the network charge.
Our services
Arbitrage
Peak power generation
Frequency Regulation
Intelligent electric vehicle charging
Intelligent heating
Read more about the requirements and process on Svenska kraftnät's prequalification page.
When installing a Green Balance Module to a plant already pre-qualified with Green Balance below 100kW, this plant will be pre-qualified into an existing group.
This extension usually takes place once a month and takes about 8 weeks before it is approved by Svenska Kraftnät.
Once your site is qualified in the portfolio/group, and your electricity contract is active, your site will be activated for the service. You will then be paid at the end of the month, 60 days from the first winning bid.
Svenska kraftnät's pre-qualification process
The Green Balance module can be installed in different ways. The most important thing is that communication between the electricity grid, inverter and module works correctly.
The installation must be carried out by an authorized electrician.
Communication can use RS485 or TCP. Always follow the current installation manual.
If you need on-site installation support or help at a scheduled time, contact support@greenhero.com in advance so assistance can be arranged.
If your module is flashing red, it could be due to various things, most commonly, communication errors.
Guide on what the different lights mean and contact support@greenhero.com accordingly!
If your module is steady green, it means that everything is working properly, varied lights between green and red can be due to different things, most often, communication errors.
Guide on what the different lights mean and contact support@greenhero.com accordingly!
If the internet connection is interrupted, the Green Balance module temporarily loses contact with the system. Once the connection is restored, communication should resume automatically after a short while.
If the module is green but the inverter still displays incorrect values, contact your installer for troubleshooting.
